Based on more than a quarter of a century of successfully operating a volunteer driver, mileage reimbursement TRIP Model program, we established best practices for operating the service.  Click on the listed subjects below for discussions of operational explanations and recommendations:

1. Workflow and Daily Activities

2. Volunteer Driver, Mileage Reimbursement Service Operations

3. Ways to Control Program Expense, Using TripTrak

4. Who Should Be Eligible for Enrollment

5. Evaluation of Program Applicants

6. Use a Committee to Evaluate Applicants for Eligibility

7. Volunteer Management

8. Volunteer Recruitment

9. Helping Riders Recruit Volunteer Drivers

10. Resource to Aid in Volunteer Recruitment

11. Volunteer Driver Training

12. Establishing a Mileage Reimbursement Rate

13. Mailing Monthly Mileage Reimbursement Checks to Riders

14. Why Mileage Reimbursements Are Not Treated as Income

15. Risk and Liability Discussions

16. Using Reported Volunteer Hours as an In-Kind Match